Shipping policy

Refund Policy for Cork & Barrel Co.

1. Introduction

At Cork & Barrel Co., we are committed to providing high-quality wines and spirits to our customers. If you are not entirely satisfied with your purchase, we're here to help.

2. Returns

Eligibility Criteria:

  • Items must be unused, unopened, and in their original packaging.

  • Items must be returned within 14 days of receipt.

Non-Returnable Items:

  • Perishable goods, such as certain limited-edition wines.

  • Personalized or custom-made items.

  • Items that have been opened or used.

3. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [email address] with details of the product and the defect.

5. Shipping

To return your product, please mail it to:

Cork & Barrel Co.

Luda lodge, Station Road Tetney DN365JB

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

6. Contact Us

If you have any questions on how to return your item to us, contact us at:

Email: Sales@corkandbarrelco.uk

7. Your Statutory Rights

This policy does not affect your statutory rights. For more information on your rights as a consumer, please visit the UK government's website on consumer rights. 

8. Changes to This Policy

We reserve the right to update or change our refund policy at any time. Any changes will be posted on this page.

9. Acceptance of This Policy

By purchasing from our website, you agree to this refund policy.

10. Governing Law

This policy is governed by the laws of England and Wales.

Please retain your proof of purchase for any returns or exchanges.

Note: This is a sample refund policy. It is important to consult with a legal professional to ensure compliance with all applicable laws and regulations.